At La Fidélité Dental Clinic, we are committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our dental clinic, use our services, or interact with us through various channels.
- Information We Collect: We may collect the following types of personal information:
- Contact information (name, address, phone number, email address)
- Demographic information (age, gender, etc.)
- Medical history and dental records
- Insurance information
- Payment details
- Appointment and scheduling information
- How We Collect Information: We may collect information through various means, including:
- Directly from you during appointments, consultations, or through our website.
- Automatically through technology, such as cookies when you visit our website.
- From other healthcare providers or third parties with your consent.
- Use of Information: We use your personal information for the following purposes:
- Providing dental care and treatment.
- Appointment scheduling and reminders.
- Billing and processing insurance claims.
- Communicating important information regarding your dental health.
- Improving our services and understanding patient needs.
- Disclosure of Information: We may disclose your information to:
- Our dental professionals and staff for the purpose of providing quality care.
- Third-party service providers assisting us in clinic operations.
- Healthcare professionals and institutions for referral or consultation purposes.
- As required by law or regulatory authorities.
- Security: We implement appropriate technical and organizational measures to ensure the security and confidentiality of your information. However, no data transmission over the internet or electronic storage is entirely secure; therefore, we cannot guarantee absolute security.
- Your Rights: You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights or have any concerns about your privacy, please contact us using the information provided below.
- Changes to the Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The effective date at the top of the policy indicates when the last changes were made.